C
Coaching
The coach observes workers and give pointers to improve performance or correct minor flaws. See also, Mentoring
Competency Library
A collection of Competency Units covering a specific topic, subdivided into a number of Sublibraries. See also, Phoenix Libraries 
Competency Model (CM) or Job Competency Model (JCM)
The set of tasks and responsibilities that a jobholder is required to know and have the skills to perform in order to be considered competent in the job. It is a collection of individual Competency Units (CU), each covering a specific topic. See also, Standard Competency Models.
Competency Specialist
An individual responsible for completing job analysis, building Job Competency Models and supporting the client Competency Assessment process and building of Competency Development Plans. See also, Subject matter expert (SME)
Compliance
The proof of knowledge and/or skill required by a company policy, legal requirement or safety regulation. See also, Mandatory Training



































































































































































