Communication in Process Operations

This interactive training unit is designed to familiarize trainees with basic operator responsibilities associated with interpersonal relationships and data collection and use. After completing this unit, trainees should be able to describe the components of a basic communication model and an operator’s responsibilities for communicating with other plant personnel, customers, and members of the surrounding community. They should also be able to describe operator responsibilities associated with collecting and using written data and participating in effective shift changes.



Duration: 2 hours